Privacy Policy

Welcome to Softech Global Services("we," "our," or "us"). We provide software development, ERP implementation (including ERPNext solutions), business automation, AI agents, Digital FTE deployment, and financial management services.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website (softechglobalservices.com) or interact with our services, tools, and communications.

By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.

We may collect information about you in a variety of ways, including:

• Personal Information You Voluntarily Provide: Name, professional email address, telephone number, job title, company name, and details you include when submitting inquiry forms, scheduling consultations, subscribing to newsletters, or requesting project quotes.
• System & Service Data: Technical project details, business requirements, and integration parameters shared during service discovery or ERP implementation projects under strict non-disclosure agreements (NDAs).
• Automated Data & Analytics: IP address, browser type, operating system, operating details, page views, duration of visits, and navigation paths collected via web cookies and standard server logging.

We utilize collected information to deliver exceptional services and maintain client relationships:

We never sell, rent, or trade your personal or business data to third parties.

We may share information only under the following limited conditions:

• Trusted Sub-Processors: Secure cloud hosting, infrastructure monitoring, and analytics providers who assist us in operating our platform under binding data processing agreements.
• Legal Requirements: If required by law, subpoena, regulatory authority, or to protect the rights, property, and safety of Softech Global Services or our clients.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets, subject to continued privacy confidentiality obligations.

We employ industry-standard technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration.

• TLS/SSL encryption for all data in transit across our site and API endpoints.
• Role-based access controls ensuring only authorized personnel have access to project information.
• Regular security reviews and vulnerability monitoring of server infrastructure.

Note: While we take every reasonable precaution, no Internet transmission or electronic storage method is 100% secure.

Our website uses cookies and similar session tracking mechanisms to enhance user experience, evaluate site performance, and remember user preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain interactive features of our website.

Depending on your location, you have rights regarding your personal information:

• Access & Copy: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete records.
• Deletion: Request erasure of your personal data where applicable.
• Opt-Out: Unsubscribe from promotional email updates by clicking "Unsubscribe" or emailing us directly.

Our website may contain links to external sites (such as partner platforms, social channels, or official documentations). We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their respective privacy policies.

Our services are directed exclusively to business professionals and businesses. We do not knowingly collect personal data from individuals under the age of 18.

We may update this Privacy Policy from time to time to reflect technological, operational, or legal developments. Revised versions will be published on this page with an updated "Last Updated" timestamp.